Privacy Policy

📊Information We Collect

We collect information to provide you with personalized gardening advice and improve our services:

🎯How We Use Your Information

Your information helps us cultivate a better experience for you:

• Personalized Recommendations: Suggest plants and systems perfect for your space and experience level
• Expert Support: Provide targeted advice for your specific gardening challenges
• Communication: Send you helpful tips, updates, and respond to your questions
• Community Building: Connect you with other vertical gardeners (with your permission)
• Service Improvement: Analyze usage patterns to enhance our website and resources
• Safety & Security: Protect against fraud and ensure website security

🔒How We Protect Your Information

We implement multiple layers of security to keep your data safe:

• Encryption: All data transmission is encrypted using industry-standard SSL
• Secure Storage: Your information is stored on secure, password-protected servers
• Access Controls: Only authorized team members can access your personal information
• Regular Updates: We regularly update our security measures and conduct audits
• Data Minimization: We only collect and store what's necessary for our services

🤝Information Sharing

We respect your privacy and limit information sharing to these specific situations:

• Service Providers: Trusted partners who help us operate our website (email services, hosting)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In the unlikely event of a merger or acquisition
• With Your Consent: Any other sharing only happens with your explicit permission

We never sell your personal information to advertisers or third parties.

🍪Cookies and Tracking

We use cookies and similar technologies to improve your experience:

• Essential Cookies: Required for basic website functionality
• Preference Cookies: Remember your settings and preferences
• Analytics Cookies: Help us understand how you use our website
• Marketing Cookies: Show you relevant content and offers (with your consent)

You can control cookie preferences through your browser settings or our cookie consent banner.

⚖️Your Rights and Choices

You have control over your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications anytime
• Restriction: Limit how we process your information

👶Children's Privacy

VerticalVerde is designed for adults and gardening enthusiasts 18 years and older. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will promptly delete it.

Parents and guardians are welcome to explore vertical gardening with their children using adult supervision.

🌍International Users

VerticalVerde welcomes gardeners from around the world. If you're located outside the United States:

• Your information may be transferred to and processed in the United States
• We comply with applicable international privacy laws
• EU residents have additional rights under GDPR
• We use appropriate safeguards for international data transfers

🔄Policy Updates

We may update this privacy policy as our services grow and evolve. When we make changes:

• We'll post the updated policy with a new "Last Updated" date
• Significant changes will be communicated via email or website notice
• Your continued use of our services constitutes acceptance of changes
• We encourage you to review this policy periodically